Payment Policy Overview
Thank you for choosing Optim Healthcare. We are committed to the success of your medical treatment and care. Please understand that payment of your bill is part of this treatment and care.
Individuals with one insurance policy or no insurance will be contacted by our billing department. This includes workers’ compensation, auto insurance, and personal injury. Patients are ultimately responsible for payment, including any balance not covered by the insurance carrier. Patients are responsible for any known copayments, unmet deductibles and any patient balance due from previous visits, which may include balances transferred to an outside collection agency.
If you need further information about any of these policies, please ask to speak with a Billing Specialist or the Insurance Department Manager.
Some health insurance plans require patients to obtain a referral or authorization before seeing a healthcare specialist. If you have an insurance plan with which we are contracted that requires authorization, our staff will initiate the request for a referral. If we have not received an authorization prior to your arrival at the office, you will be rescheduled or you may sign a waiver, which states that you will be financially responsible for all services provided.
What is my Financial Responsibility for Services?
Your financial responsibility depends on a variety of factors, explained below.