Jake Owens

RECURRING EAR INFECTIONS

 

“The staff at Optim Medical Center Tattnall was outstanding. There is a level of comfort that you get from the minute you walk in that door. They were so welcoming and accommodating, not to mention the facility is so clean.”

When Jake was about a year and a half he starting having issues with his ears. He is now 22 months old and over the last five months has had six ear infections. Visits to the doctor became a regular routine. After Jake’s fourth ear infection, I decided to make an appointment with Dr. Poole. Being in the medical field, I knew that Dr. Poole was the person to see.

When I took Jake in the first time to see Dr. Poole, he immediately noticed that there was fluid in his left ear and anticipated that Jake would have another ear infection within the next week or so. We agreed that if Jake got two more ear infections that we would go ahead and schedule surgery to have tubes put in. We did not make it through the month before Jake had two more ear infections. When I called to schedule Jake’s surgery, Dr. Poole’s staff was wonderful they advised me of dates Dr. Poole had open. My first thought was that I wanted to have the operation done in Reidsville because I have family there and I knew it would be worth the drive. Dr. Poole’s staff helped me make the appointment for the following week at Optim Medical Center Tattnall.

It’s been 2 weeks since Jake’s tubes were put in and he is doing great. Dr. Poole was so good with Jake throughout the entire experience. He took the time to explain everything to me and was extremely patient and compassionate with Jake. As a mother, the fact that Dr. Poole was so easy to communicate with really meant a lot. I felt at ease and was confident that the procedure would go well.

The staff at Optim Medical Center Tattnall was outstanding. There is a level of comfort that you get from the minute you walk in that door. They were so welcoming and accommodating, not to mention the facility is so clean. I can’t thank Dr. Poole, his staff and the staff at Optim Medical Center Tattnall enough for getting Jake through this experience.