Notice of Nondiscrimination (Optim Health System)
Assistance for Hearing Impaired Patients
If you speak English and are hearing impaired, language assistance services, free of charge, are available to you. Deaf Community Advocacy Network: 1-800-368-1019 (TTY: 1-800-537-7697).
Discrimination is Against the Law
Optim Health System complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Optim Health System does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Optim Health System:
Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters.
- Written information in other formats (large print, audio, accessible electronic formats, other formats).
Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters.
- Information written in other languages.
If you need these services, contact one of our Compliance Officers listed below.
If you believe that Optim Health System has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Optim Surgery Center, Optim Imaging, Coastal Imaging, Optim Therapy, Optim Pain Management, Optim Medical Center-Tattnall, Optim Medical Center-Tattnall Rural Health Clinics (Reidsville and Glennville), Optim Medical Center-Tattnall Surgical Associates, Optim Neurosurgery, and additional clinic sites:
DeWayne Walker, PrivacyOfficer@optimhealth.com
Optim Medical Center-Screven, Optim Medical Center-Screven Rural Health Clinics (Screven, Sylvania, and Millen):
Lagina Evans, PrivacyOfficer@optimhealth.com
You may file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our Compliance Officers are available to help you.
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Optim Health System is a collaboration between Optim Imaging, Optim Therapy, Optim Surgery Center, Optim Medical Center-Screven, and the physician-owned Optim Medical Center-Tattnall.